How to make new Facebook members feel welcome

It can take some time for new Facebook members to feel comfortable in your community, especially in large groups. Here are a few tips on how to help new Facebook members feel accepted, appreciated and valued.

Key Tips

1. Greet new members in a welcome post, so they feel like a part of the group from day one.

2. Encourage your moderation team to comment on the post and strengthen the initial welcome message.

3. Encourage existing community members to welcome people who have just joined the group.

If you only have a few members joining each week, then you can greet them individually. However, for large groups, where many people join per day, create a weekly welcome post, which automatically tags new members (up to 100 members in each post).

If tagging people individually doesn’t feel right for your group (because some people don’t like to be singled out), you can invite members to introduce themselves in the comments of a general welcome post.

Your fellow admins and moderators of the group should introduce themselves on the welcome post and say ‘hello’. This lets new members get to know who the different admins are and feel acknowledged.

Have a welcoming committee and encourage members to welcome each other. Some members may start to do this on their own after seeing admins welcome new members.

Privately thank these welcoming members to tell them how much you appreciate their positivity.

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